Our business admin apprenticeships are work-based learning training programmes. The success of any business admin employee relies on a diversity of both inherent and learned skills. Business admin apprenticeships aim to develop and refine both, gaining new abilities at each level in your company.
Our apprenticeships are for anyone working in relevant roles, but the appropriate level will depend on the learner’s length of service and experience in the field. Discover more about how our apprenticeships can help you find fresh talent or upskill your existing employees.
Our business admin apprenticeships
TSW Training offers three apprenticeships in Business Administration in Wales, all awarded by City and Guilds:
Level 2 Foundation Apprenticeship in Business Administration
Level 2 is an entry-level qualification, open to existing Business Administrators, or those who aspire to work in the role.
As an overview, the Level 2 Foundation is made up of four qualifications:
- Level 2 Diploma in Business Administration
- Communication Skills level 1
- Application of Number Level 1
- Digital Literacy Level 1
To achieve the full diploma, apprentices must achieve a minimum of 45 credits, split across a group of mandatory and optional modules.
The mandatory units give learners a solid foundation in the principles of Business Administration:
- Communication in a Business Environment
- Understand Employer Organisations
- Principles of Providing Administrative Services
- Principles of Business Document Production and Information Management
- Manage Personal Performance and Development
- Develop Working Relationships with Colleagues
The optional units sprawl the wide-reaching duties and responsibilities fulfilled by a business admin, covering leadership, digital, systems management, presentation skills, and more.
You can pick and choose the most appropriate units for your workplace to get the most from the apprenticeship.
Business Admin Level 2
Level 3 Apprenticeship in Business Administration
This is the perfect apprenticeship for people in general administrative roles.
Four qualifications make up the apprenticeship:
- Level 3 Diploma in Business Administration
- Communication Skills level 2
- Application of Number Level 2
- Digital Literacy Level 2
To complete the Level 3 Business Admin, learners must earn 58 credits from a selection of mandatory and optional units. The themes of the mandatory units build on those at Level 2:
- Communicate in a Business Environment
- Manage Personal and Professional Development
- Principles of Business Communication and Information
- Principles of Administration
- Principles of Business
The optional units cover topics like recruitment, managing customer enquiries and complaints, and market research. You can pick and choose the most relevant units for your apprentice so the programme suits your workplace.
Business Admin Level 3
Level 4 Higher Apprenticeship in Business Administration
The Level 4 Business Admin apprenticeship is a degree-level diploma. It’s pitched at experienced and senior administrators, who plan workload and are responsible for complex duties.
The apprenticeship consists of five qualifications:
- NVQ Level 4 Diploma in Business Administration
- BTEC Level 4 Diploma in Business Administration
- Communication Skills Level 2
- Application of Number Level 2
- Digital Literacy Level 2
To achieve the diploma in Business Admin, learners must achieve 57 credits from a selection of mandatory and optional units. The mandatory units reflect the complex tasks you may encounter in your day-to-day work:
- Resolve Administrative Problems
- Manage the Work of an Administrative Function
- Communicate in a Business Environment
- Manage Personal and Professional Development
The optional units are similarly sophisticated, focusing on project management, budget and audit management, risk management and other units which can be tailored to the needs of your apprentice’s role within the business.